Privacy Policy

1 Introduction

jlnet is an online gaming platform operating at jlnet.cam, serving Filipino players across the Philippines including Metro Manila, Cebu, Davao, Quezon City, Makati, and other regions. As part of our operations, jlnet necessarily collects and processes personal data from our players and website visitors.

We recognize that Filipino players entrust us with sensitive personal and financial information when they create an account, make a deposit via GCash or BPI, or go through our KYC verification process. We take that trust seriously. This Privacy Policy is our commitment to being transparent about how we handle your data, who we share it with, how long we keep it, and how you can exercise your rights under Philippine data protection law.

This Privacy Policy applies to all personal data collected through jlnet.cam, the jlnet mobile web platform, any jlnet-branded communications (including email and in-platform messaging), and any interaction you have with jlnet customer support. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 and applicable regulations, jlnet is the personal information controller responsible for the processing of personal data collected through the jlnet platform. We determine the purposes and means of processing your personal data as described in this Privacy Policy.

Where jlnet engages third-party service providers to process personal data on our behalf (for example, payment processors, game providers, or KYC verification services), those third parties act as personal information processors and are bound by data processing agreements that require them to protect your data in accordance with our standards and applicable Philippine law.

If you have questions, concerns, or requests relating to the processing of your personal data by jlnet, please contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.

3 Personal Data We Collect

jlnet collects the following categories of personal data from players and platform visitors. The specific data we collect depends on how you use the jlnet platform.

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (to verify you are 21 years of age or older);
• Email address;
• Mobile phone number;
• Residential address (city, province, and postal code within the Philippines);
• Username and encrypted password.

3.2 KYC Verification Data

• Government-issued identification documents (e.g., Philippine passport, driver's license, UMID, SSS ID, PhilSys ID);
• Proof of residential address;
• Selfie or live photograph for identity matching purposes;
• Proof of payment method ownership (e.g., GCash screenshot, bank statement).

3.3 Transaction & Financial Data

• Deposit and withdrawal amounts, dates, and methods;
• GCash or Maya account identifiers (not full credentials);
• BPI, BDO, or Metrobank account identifiers used for banking transactions;
• Cryptocurrency wallet addresses used for USDT transactions;
• Gaming activity history including bets placed, games played, and winnings.

3.4 Technical & Usage Data

• IP address and general geographic location;
• Device type, operating system, and browser type;
• Session duration and in-platform navigation patterns;
• Cookies and similar tracking identifiers (see Section 10).

3.5 Communications Data

• Live chat transcripts and support ticket correspondence;
• Email communications between you and jlnet;
• Voluntary survey or feedback responses.

4 How We Collect Your Data

jlnet collects personal data through the following means:

5 Purpose & Legal Basis for Processing

jlnet processes your personal data only for specific, legitimate purposes and on a lawful basis as required by the PDPA. The following table summarizes our processing activities and their legal bases.

6 Data Sharing & Disclosure

jlnet does not sell, rent, or trade your personal data to third parties for advertising or commercial purposes. We share personal data only in the following limited circumstances:

6.1 Service Providers & Processors

jlnet engages carefully selected third-party service providers to assist with platform operations. These include payment processors (GCash, Maya, BPI, BDO, Metrobank, and USDT processing services), KYC and identity verification providers, cloud hosting and infrastructure providers, fraud detection and AML screening services, and customer support tools. All such providers are bound by data processing agreements and are prohibited from using your data for any purpose other than providing the contracted service to jlnet.

6.2 Game Providers

To deliver live casino games, slots, bingo, and other games on jlnet, your account identifier and relevant game session data may be shared with our licensed game providers (such as Evolution Gaming, Pragmatic Play, and Asia Gaming). These providers process game data for the sole purpose of delivering the game session and do not receive your full personal profile.

6.3 Regulatory & Law Enforcement Authorities

jlnet will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), the National Bureau of Investigation (NBI), or any other Philippine government authority where required to do so by law, court order, or regulatory directive. jlnet is not required to notify you of such disclosures where prohibited by law.

6.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of jlnet or its assets, your personal data may be transferred to the successor entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the successor entity in advance of the transfer where legally permissible.

7 International Data Transfers

Some of jlnet's third-party service providers — including certain game providers and cloud infrastructure services — may be located outside the Philippines. Where your personal data is transferred to countries that may not provide the same level of data protection as Philippine law, jlnet ensures adequate safeguards are in place, including:

• Standard contractual clauses requiring the recipient to protect your data to at least Philippine PDPA standards;
• Binding data processing agreements with specific security, confidentiality, and data subject rights obligations;
• Use of certified third parties that adhere to internationally recognized data protection frameworks.

By using jlnet and providing your personal data, you acknowledge that your data may be processed outside the Philippines in accordance with the safeguards described above.

8 Data Retention

jlnet retains personal data for as long as it is necessary to fulfill the purposes for which it was collected, to operate your active jlnet account, and to comply with our legal and regulatory obligations. Our general retention principles are as follows:

• Active accounts: All personal data associated with active jlnet accounts is retained for the lifetime of the account.
• Closed accounts: Following account closure, jlnet retains identity, transaction, and KYC data for a minimum of five (5) years to comply with Philippine anti-money laundering laws (AMLA), PAGCOR regulatory requirements, and potential legal proceedings.
• Communications data: Customer support communications and live chat transcripts are retained for two (2) years from the date of the interaction.
• Technical and usage data: Anonymized or aggregated technical and usage data may be retained indefinitely for platform analytics and improvement purposes, provided it can no longer be used to identify you.

After the applicable retention period has expired, jlnet will securely delete or anonymize your personal data in accordance with our data destruction procedures, unless further retention is required by law.

9 Data Security

jlnet takes the security of your personal data seriously and implements appropriate technical and organizational measures to protect it against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jlnet.cam;
• Encryption at rest for all sensitive personal data and financial records stored in jlnet's systems;
• Multi-factor authentication options for player accounts and mandatory MFA for all jlnet administrative systems;
• Role-based access controls limiting employee access to personal data to those with a legitimate operational need;
• Regular security audits and penetration testing conducted by independent third-party security specialists;
• Incident response procedures to detect, contain, and respond to data breaches in accordance with NPC notification requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jlnet will notify the National Privacy Commission and affected players in accordance with the timeframes and procedures required by the PDPA and NPC regulations.

10 Cookies & Tracking Technologies

jlnet uses cookies and similar technologies (such as web beacons and local storage) on jlnet.cam. Cookies are small text files placed on your device that allow us to recognize you and improve your experience on the jlnet platform.

10.1 Types of Cookies We Use

10.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of jlnet.cam, including your ability to log in or access game features. jlnet does not use third-party advertising or social media tracking cookies.

11 Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, jlnet players have the following rights with respect to their personal data:

• Right to be Informed: The right to be informed about how your personal data is collected, used, and shared — which this Privacy Policy fulfills.
• Right to Access: The right to request a copy of the personal data jlnet holds about you, the purposes for which it is processed, and the third parties it has been shared with.
• Right to Rectification: The right to request correction of any inaccurate, incomplete, or outdated personal data jlnet holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to jlnet's overriding legal and regulatory data retention obligations.
• Right to Object: The right to object to certain processing activities — in particular, processing carried out on the basis of legitimate interests or for direct marketing purposes.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jlnet has violated your data privacy rights under the PDPA.

To exercise any of the rights listed above, please contact jlnet's Data Protection Officer using the contact details provided in Section 14. jlnet will respond to all data subject requests within fifteen (15) business days of receipt, or within the timeframe required by applicable NPC regulations.

12 Minors & Age Restriction

jlnet is strictly an adults-only platform. Access to jlnet is limited to individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing casino-style gaming in the Philippines. jlnet does not knowingly collect or process personal data from individuals under the age of 21.

If jlnet discovers that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete all associated personal data, and void any transactions or winnings associated with that account. If you have reason to believe that a minor has registered on jlnet, please contact us immediately via live chat or at the email address provided in Section 14.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms, including jlnet. jlnet supports the use of internet filtering tools and parental controls as part of our broader responsible gaming commitment.

13 Changes to This Privacy Policy

jlnet reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made to this Privacy Policy, jlnet will notify registered players via email or in-platform notification at least seven (7) days before the changes take effect.

The updated Privacy Policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed of how jlnet protects your personal data. Your continued use of jlnet following the effective date of any revision constitutes your acceptance of the revised Privacy Policy.

14 Contact Us & Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jlnet, please contact our Data Protection Officer (DPO) through the following channels:

• Live Chat: Available 24/7 directly through the jlnet platform — the fastest way to reach us for urgent matters.
• Email: [email protected] — please include "Privacy Policy" or "Data Subject Request" in your subject line for faster routing to our DPO.

If you are not satisfied with jlnet's response to a data privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC). Information on filing a complaint with the NPC is available through Philippine government channels.